HAVENTIQUE / CUSTOMER CARE
Terms and Conditions
Our store
Haventique is operated by haventique, 3 Erik Satie, Solazur, 65000 Tarbes, France. For questions, contact [email protected].
Products and prices
Prices are shown in U.S. dollars. Each product page identifies its design, materials, dimensions and available sizes. Please review your selected size before proceeding. Screen settings and lighting can affect how printed colors appear. Product and price changes apply to the listing as displayed when you review it.
Payment authorization
When you submit a payment through an available payment service, you authorize the amount shown at checkout. Shipping and any tax amount are displayed before submission. A payment attempt alone is not confirmation that a payment has completed or that an order has been accepted.
Order acceptance
An order is accepted when we confirm its acceptance. Where payment or order processing does not complete, contact us for assistance; do not assume that a payment attempt created an order.
Delivery
Our Shipping Policy explains the supported delivery area, free standard shipping and estimated handling and transit times. Delivery estimates are not guarantees.
Returns and refunds
Our Return & Refund Policy describes the 30-day return window, conditions, authorization process, return shipping responsibility and refunds. These terms do not limit any rights that apply under applicable law.
Contact
Please contact [email protected] for questions about products, payments, orders, delivery or returns.